Intershop Customer Support

Welcome to the Intershop Customer Support Portal

We offer services and information for all visitors. Additionally, contacts of a valid Support Contract have multiple access possibilities: they may read and comment the Knowledge Base, open Support Tickets or download Product Updates, depending on their user role. If you are an employee of a company holding a valid Support Contract and are new to our website use your business email address to register to have full access to the Knowledge Base.

If you are an already authorized Support contact, just use the Email address you provided us to log on as you used to. From the backend, you then have the possibility to change your individual password.

11-Apr-2019
Patch ICM 7.10.7.3 has been released
Today, a Patch for the Intershop Commerce Management has been released.
The installation is recommended due to the fixation of some issues.

You will find all information on the referring Product Data Sheet:

The corresponding Intershop responsive Blueprint Store version is 7.2.2

Please bear in mind it is required to perform a DBMIGRATE to gather all changes since the patch level has been

changed.
Current patch level:
  • ICM 7.10 - 7.10.7.3
  • ICM 7.9 - 7.9.4.4
  • ICM 7.8 - 7.8.3.11
  • ICM 7.7 – 7.7.5.12
  • ICM 7.6 – 7.6.4.2
  • IS 7.5 – 7.5.5.0
  • IOM 2.1 – 2.1.12.0
  • IOM 2.9 – 2.9.0.1

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