Intershop Customer Support
Information on the new Payment Service Directive 2
The new Payment Service Directive 2, which was introduced throughout Europe on September 14, 2019, also results in new guidelines for merchants. We have compiled a brief overview of Intershop's role in this and which payment connectors are affected and can be implemented.
Upcoming national holiday observed by the German Support Center:
The next following holiday is October, 31 in Germany (Reformationstag).
Please note: During local national holidays, the Jena Support Center supplies support only to After Hours Support Customers. For After Hours Support Customers: If you are unable to reach Intershop Customer Support via telephone please contact our Support
Center via e-mail.
The installation is recommended due to the fixation of some issues.
You will find all information on the referring Product Data Sheet:
The corresponding Intershop responsive Blueprint Store version is 8.1.0
Please bear in mind it is required to perform a DBMIGRATE to gather all changes since the patch level has been changed.Current patch level:
- ICM 7.10 - 7.10.14.0
- ICM 7.9 - 7.9.4.13
- ICM 7.8 - 7.8.4.1
- ICM 7.7 – 7.7.5.18
- ICM 7.6 – 7.6.4.4
- IS 7.5 – 7.5.5.0
- IOM 2.1 – 2.1.12.0
- IOM 2.9 – 2.9.0.1
Product Releases
| Released | Release Version |
|---|---|
| 08-Oct-2019 | Concardis Connector 1.1.2 |
| 30-Sep-2019 | Intershop Commerce Management 7.8.4.1 B2C |
| 30-Sep-2019 | Intershop Commerce Management 7.10.14.0 B2C |
| 30-Sep-2019 | Intershop Commerce Management 7.7.5.18 B2C |
| 30-Sep-2019 | Responsive Starter Store 8.1.0 |
| 30-Sep-2019 | Responsive Starter Store 3.4.1 |
| 30-Sep-2019 | Responsive Starter Store 2.5.18 |
| 30-Sep-2019 | Intershop Commerce Management 7.10.14.0 B2X |
New & Updated Documents
| Last Modified | Document |
|---|---|
| 18-Oct-2019 | Public Release Note - Intershop Order Management 2.16 |
| 18-Oct-2019 | Guide - IOM Shop Onboarding |
| 18-Oct-2019 | System Requirements - Intershop Order Management 2.16 |
| 18-Oct-2019 | Guide - Setup Intershop Order Management 2.16 |
| 18-Oct-2019 | Overview - IOM 2.15 - 2.16 Migration |
| 18-Oct-2019 | Guide - IOM 2.16 Deprecations and Removals |
| 18-Oct-2019 | Concept - IOM Feature Toggles of OMT |
| 17-Oct-2019 | Reference - CI Dependencies of Intershop Commerce Management |