Intershop Customer Support
We offer services and information for all visitors. Additionally, contacts of a valid Support Contract have multiple access possibilities: they may read and comment the Knowledge Base, open Support Tickets or download Product Updates, depending on their user role. If you are an employee of a company holding a valid Support Contract and are new to our website use your business email address to register to have full access to the Knowledge Base.
If you are an already authorized Support contact, just use the Email address you provided us to log on as you used to. From the backend, you then have the possibility to change your individual password.
The installation is recommended due to the fixation of some issues.
You will find all information on the referring Product Data Sheet:
The corresponding Intershop responsive Blueprint Store version is 7.4.2
Please bear in mind it is required to perform a DBMIGRATE to gather all changes since the patch level has been
changed.Current patch level:
- ICM 7.10 - 7.10.9.2
- ICM 7.9 - 7.9.4.8
- ICM 7.8 - 7.8.3.16
- ICM 7.7 – 7.7.5.14
- ICM 7.6 – 7.6.4.3
- IS 7.5 – 7.5.5.0
- IOM 2.1 – 2.1.12.0
- IOM 2.9 – 2.9.0.1
Product Releases
| Released | Release Version |
|---|---|
| 12-Jun-2019 | Responsive Starter Store 7.4.2 |
| 12-Jun-2019 | Intershop Commerce Management 7.10.9.2 B2C |
| 12-Jun-2019 | Intershop Commerce Management 7.10.9.2 B2X |
| 11-Jun-2019 | Responsive Starter Store 2.5.14 |
| 11-Jun-2019 | Intershop Commerce Management 7.9.4.8 B2C |
| 11-Jun-2019 | Intershop Commerce Management 7.7.5.14 B2C |
| 11-Jun-2019 | Intershop Commerce Management 7.7.5.14 B2X |
| 11-Jun-2019 | Responsive Starter Store 4.4.8 |
New & Updated Documents
| Last Modified | Document |
|---|---|
| 19-Jun-2019 | Public Release Note - Intershop Commerce Management B2C/B2X 7.10 |
| 19-Jun-2019 | System Requirements - Intershop Progressive Web App 0.12 |
| 19-Jun-2019 | Public Release Note - Intershop Progressive Web App 0.12 |
| 19-Jun-2019 | Guide - Intershop Progressive Web App 0.12 |
| 19-Jun-2019 | Feature List - Intershop Progressive Web App 0.12 (EN) |
| 18-Jun-2019 | Guide - 7.10 API Changes |
| 18-Jun-2019 | Guide - Managing Context Indexes |
| 14-Jun-2019 | Overview - Demo Server |